OffKai Expo

supastar mini banner

OffKai Expo The VTuber Convention

May 31 - June 2, 2024 at Hyatt Regency, Burlingame, California

supastar mini banner

Accessibility Information

Accessibility and ADA

If you require accommodations because of a disability, please visit OffKai Expo’s registration desk and our team will provide badge stickers to you. Stickers can be placed on the front or back of your badge, based on your preference.

During the convention, simply show the badge sticker to any staff member and let them know how they can be of assistance.

Event Accommodations

All activity rooms have wheelchair spaces; smaller rooms have at least one such space, and larger rooms have multiple spaces. We also provide advance event seating and line assistance for those with disabilities and their companions.

Wheelchair spaces and advance seating are generally available on a first-come, first-served basis. For us to guarantee you a space, please notify us or arrive at events at least 15 minutes in advance. For the most popular events such as Main Stage Guest Events, please notify us at least 30 minutes in advance if possible.

We provide a large-print version of the programming schedule. Copies are available at Registration, and Operations.

Trained service animals are welcome in sleeping rooms, common areas, and convention space. Pets and emotional support animals are strictly prohibited on the convention floor, however.

Additional reasonable accommodations not listed above will also be provided on request. We may not be able to accommodate every aspect of every disability, but we’ll make every effort to ensure you have the best convention experience possible.

Hotel Accommodations

The Hyatt Regency SFO has all the basic accessibility features you would expect of a modern hotel, including accessible self-parking, elevators to guest room floors, and accessible routes to all key amenities.

For more information about the physical features of accessible rooms, common areas, or special services relating to a specific disability, please call the hotel at (650)-347-1234 or check here.

This policy text is licensed under the CC0 public domain license.

OffKai Expo will not be able to provide equipment at the Hyatt Regency due to sizing and the hotel not having on site equipment ready. Please be sure to look for rental sources in the local area if needed.

For any further questions, please reach out to us at